Drawing on in-depth interviews with some of the best known Lean-practicing CEOs, this groundbreaking book shows how to implement lean in virtually every type of company and facet of the organization
The power of lean to build world-class performance requires a corporate-wide commitment to long term continuous improvement that very few organizations have made.The Lean CEO bridges the gap between lean and conventional management practices in a way that addresses the specific needs of executives.
Filled with narratives from leaders who have taken the lean journey with great success, The Lean CEO offers a detailed account of how top executives have reconciled lean activity with traditional management practices in order to meet broad corporate objectives. Readers learn how to use lean to eliminate waste, reduce costs, spark innovation, improve quality and delivery, engage employees, and build a sustainable future.
Jacob Stoller is a business journalist with expertise in implementing lean throughout entire organizations.
FOREWORD BY DANNEL P. MALLOY vii
Chapter 1 How Waste Became Business as Usual 1
Chapter 2 Lean: A Radical New Approach to Production 21
Chapter 3 West Meets East and the Unbelievable 47
Chapter 4 A New Way Out of Financial Crisis 71
Chapter 5 Capacity Without Capital Expenditure 107
Chapter 6 A Realistic Approach to Worker Motivation 127
Chapter 7 Building Collaborative Management Teams 141
Chapter 8 Putting People First 159
Chapter 9 Building the Learning Organization 187
Chapter 10 Integrating a Diversified Corporation 217
Chapter 11 Reducing Dependence on the CEO 235
Chapter 12 Solving the Cost/Quality Conundrum in Healthcare 251
Chapter 13 Defining and Delivering Value in Government 283
Chapter 14 Conclusions 305
READING LIST 321